Selecting an agency to provide personalized care for a loved one, at home or in a location of your choosing, is a major life decision. To acquaint you with Granny NANNIES superior and affordable services, we have answered the most frequently asked questions below. For more information, please call us at 1-800-31GRANNY (62669).

How do you hire and screen your caregivers?
Granny NANNIES recruits only trained Certified Nurses Aides (CNA) and Home Health Aides (HHA). All caregivers are thoroughly screened through stringent checks of their credentials, criminal background, references, and physical condition. Just as important, they must display the kindness and compassion needed to care for others. In addition, all Granny NANNIES personnel are bonded and insured, and regularly participate in-service training to keep there skills current.

Do I have a say in the type of caregiver I receive?
Yes! Granny NANNIES will first conduct an assessment of your needs. Then, we will identify those caregivers who are the best match for your requirements in terms of skills, hours, duties and compatibility.

What if I need to contact you on the weekends or after work hours?
All Granny NANNIES offices have on-call supervisors available to handle any of your needs, 24 hours a day, seven days a week. These supervisors will generally respond to your call within 20 minutes of receipt.

Are your services expensive?
Quality home care does not have to be expensive. In fact, Granny NANNIES rates are some of the most affordable in the industry while, at the same time, our service standards are among the highest.

Will my insurance cover any of the home care services?
Granny NANNIES accepts many different types of long term care and workers' compensation policies. We are happy to investigate a patient's benefits and submit an insurance claim if he or she is covered.

How soon can someone start?
We will always do our best to help those in emergency situations. However, the more notice you can give us, the better. A 24 to 48 hour window of time is ideal.

How do I sign up?
Please use our office locator on this website or call (800) 31-NANNY to find the office that serves your area and contact them directly. That office will be happy to conduct a free, no obligation assessment of your needs and desires so we can begin to provide "A helping hand and a gentle heart."